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Privacy & Cookie Settings

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Privacy Policy

Circle Solve respects and values the trust you have placed in us in handling your information carefully and sensibly.

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of Your information when you use the service and tells you about your privacy rights and how the same are protected.

Data We Collect

Personal data comprises all the details that we collect and processes directly or indirectly about you as an individual, for instance information about email and information collected through the use of Circle Solve website, cookies or other similar tools and services. Usage Data is collected automatically while using the Service. Usage Data may include information such as Your device's IP address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

How we use data collected

a. The Company may use Your Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring the usage of our Service.
  • To contact You: To contact You by email regarding updates or informative communications related to the functionalities, products or enquiry you requested.
  • To provide You with news, special offers and general information about solutions, services and events which we offer that are similar to those that you have already enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, to evaluate and improve our Service, products, marketing and your experience.

b. We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service.

c. Retention of Your Personal Data

The Company shall retain your personal data for a period of five (5) years in accordance with the purposes specified in this Privacy Policy. Such data will be preserved and utilized as required to ensure compliance with applicable legal obligations, including statutory retention requirements, as well as for the resolution of disputes and the enforcement of contractual agreements and corporate policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

d. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Cookies

To optimize our web presence, we use cookies. These are small text files stored on your computer's main memory. These cookies are deleted after you close the browser. Other cookies remain on your computer (long-term cookies) and permit its recognition on your next visit. This allows us to improve your access to our site. This helps us to learn more about your interests and provide you with essential features and services and for additional purposes, including: conducting research and diagnostics to improve the content, products and services and improving security.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). Circle Solve may disclose Your Personal Data in good faith that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of the Company.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of Users of the Service or the public.
  • Protect against legal liability.

5. Data Security

We take due care to protect Your data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.

We work to protect the security of your information during transmission by using Secure Sockets Locker (SSL) software, which encrypts the information and your inputs. SSL allows sensitive information to be transmitted securely.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage and disclosure of Your personal information.

We take reasonable steps to help protect Your information in an effort to prevent the loss, misuse, unauthorized access, disclosure alteration and destruction.

It is important for you to protect against unauthorized access to your information by closing the browser and computer when you finish.

Data Breach Management

We take the security of your personal data seriously. Despite our best efforts to implement robust safeguards, data breaches may occasionally occur due to unforeseen circumstances. In such events, we follow a structured and timely Data Breach Management Process to minimize harm and comply with applicable data protection laws.

Where legally required, we will notify the appropriate supervisory authority within the stipulated time frame (e.g., within 72 hours). If the breach is likely to result in a high risk to the rights and freedoms of individuals, affected data subjects will also be informed without undue delay, with clear guidance on protective measures they can take.

Consent

By visiting our website and using our service, You expressly consent to the collection, use, disclosure and processing of Your Personal Data by us in accordance with this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to us at the contact information at the end of this policy. In the event you withdraw the consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.

Changes To This Privacy Policy

We may update Our Privacy Policy from time to time. If we make any changes to this Policy, we will change the "Last Updated" date at the top of this Privacy Policy.

Changes to this Privacy Policy are effective when they are posted on this page. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.

Newsletter

Following subscription to the newsletter, your e-mail address will be used for our advertising purposes until you cancel the newsletter again. Cancellation is possible at any time. The following consent has been expressly granted by, separately or possible in the course of an ordering process: (I am accepting to receive newsletter from this website), you may revoke your consent at any time which future effect. If you no longer want to receive the newsletter, then unsubscribe by clicking on the unsubscribe option given in the email footer.

Compliance Office

In case you have any queries, concerns, or complaints with regard to privacy, please contact our Compliance Office at the below-mentioned contact details and we will make our best effort to resolve it.
Email: Compliancerisk@circlesolve.com